Privacy Policy

 

1. Purchasing Merchandise

Payment:
When purchasing merchandise through Solvinas, you must provide valid payment information (credit card or other accepted methods). You represent and warrant that the information is accurate and that you are authorized to use the chosen payment method. You are responsible for any taxes associated with your purchase.

Loss and Cancellation:

  • Title and risk of loss pass to you when we deliver the merchandise to the shipping carrier.

  • We reserve the right to cancel any order for any merchandise for any reason.

2. Protecting You & Your Privacy

Solvinas is committed to protecting your privacy. We never share customer data with third parties except as described below. Your information is used to:

  • Respond to your requests

  • Customize your shopping experience

  • Improve our services

  • Communicate with you

By using our website, you agree to this Privacy Policy and our Terms & Conditions. This policy applies only to information collected on this website.

Information We Collect

We collect personally identifiable information (PII) that you voluntarily provide, such as:

  • Name, email, address, phone number, date of birth

  • Payment information (credit/debit card)

  • IP address for technical and security purposes

How We Use & Share Your Information

  • Your PII is used to provide services, process orders, and communicate with you.

  • We do not sell or rent your PII for marketing purposes without your consent.

  • We may share your PII with trusted service providers or partners only to fulfill services, such as payment processing or shipping.

  • We may disclose PII to comply with legal obligations, protect our rights, or respond to lawful requests.

International Transfers:
Your information may be transferred outside the U.S. Some countries may not have equivalent data protection laws. By using our website, you consent to such transfers.

3. Cookies

We use cookies to enhance your browsing experience, operate the website efficiently, and track user behavior. Third-party advertisers or ad servers may also use cookies on this site, subject to their own privacy policies.

4. Emails & Marketing

We may email you for:

  • Account notifications

  • Service reminders

  • Requested vouchers or information

  • Newsletters and promotional offers

You may unsubscribe from marketing emails at any time.

5. Security & Data Retention

  • PII is held securely for up to three years from last use.

  • While we take precautions, we cannot fully guarantee against unauthorized access during transmission.

  • Users acknowledge the small inherent risk when transmitting data online.

6. Transfer of Information

In the event of a sale, merger, reorganization, or transfer of Solvinas assets, we may transfer collected information (including PII) to the relevant third parties.

7. Intellectual Property & Service Use

Software & Content:

  • Solvinas Service and its software, images, artwork, fonts, and other content are protected by intellectual property laws.

  • You may only use the service for authorized purposes. Any unauthorized copying, modification, or distribution is prohibited.

Trademarks:

  • The Solvinas name, logos, and service marks are trademarks of Solvinas.

  • Use of Solvinas trademarks requires prior written permission. All goodwill generated belongs to Solvinas.

Third-Party Material:

  • We are not liable for third-party content on the website.

  • Third-party providers are intended beneficiaries of these Terms regarding their content.

Content Preservation & Disclosure:
We may preserve or disclose content if required by law or to protect rights, property, or safety.

8. Contacting Solvinas

For questions about this policy, privacy rights, or deletion of your personal information, please contact:

Email: cs@solvinas.com

✨ Solvinas – Thoughtful Gifts, Joyful Moments